Description

Satisfies Cultural Competency Requirement for License Renewal

Free for DCAR Members.

Instructor: Dorothy Botsoe

CE Credit Hours: 2.0

What real estate agents will learn?

 The focus is to make sure that any interaction with the consumer is positive to the best of our ability and we are aware of any cultural differences between us and accommodate those differences without any discriminatory actions. We must be aware of the fair housing laws and apply them to every aspect of our dealings with the buyer, seller, landlord, tenant, etc.

How do I know I am culturally competent?

How to interact with people from other cultures effectively with respect and dignity.

Why should I try to understand the culture of others?

Why it is important to make a sincere effort to understand the culture of others.

**The entire class will be a discussion of how to identify and implement what we learn about ourselves in the course to better improve our interaction with the consumer and create a better experience for buyer, seller, landlord, tenant, etc.

The history and legacy of segregation and its impact in the housing sector.

The impact of the fair housing laws on our business and what we need to implement to be better agents with a clear understanding of the fair housing laws and the appreciation of other cultures in our business practice. **

We will be providing the Agency Disclosure Form, Property Conditions Disclosure Form, Housing Anti- Discrimination form, etc. in many different available languages for them to have a better understanding of how we will be working with or representing them.

Buying and or selling a house in the United States is very different from how things are done all over the world and our communication style may dictate whether we are part of the transaction and whether we are considered a trusted advisor or not.

We want to be aware and sensitive to different people and their cultures and work effectively to be patient and adapt to any possible situations that may arise in our real estate practice.